Client management

Client Management 101: Mistakes Are Inevitable. Own Them.

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Customer satisfaction isn’t rocket science, it’s a practice—one…
Warren Buffett, Oracle of Omaha

Lessons in Strategy from the Oracle of Omaha

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We all know of the Oracle of Omaha and his words of wisdom. But…
Vendor risk

Avoid the Domino Effect in Vendor Risk Management

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Many vendor management systems focus on stopping the last few…
Vendor risk

Vendor Risk Management: When It’s Done Right, It’s Never Done

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ABA Banking Journal The recent mortgage foreclosure crisis…
Real estate new technology

Microsoft’s Holoportation: A New World For Real Estate?

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Holographs Aren’t Science Fiction Anymore. The grainy, blue-white…